From the initial quote, staircase design to installation, we’re here to guide you to achieve the best outcome for your next timber staircase!
1. The Quote
Initial staircase quotes can be done straight from your building plans. Simply email us on firstname.lastname@example.org and we’ll get your quote completed. We’ll be happy to chat through what type of timber staircase you are after and help you get the right staircase design you want.
2. Staircase Components Selection
We have a wide range of completed timber staircases in our gallery to help you find the stair design that will suit your project. You can also visit our showroom and chat with our staff who have over 40 years’ experience in the staircase industry to help you make your decision. From there your quote can be refined. Included in your quote will be a dimensioned stair drawing and a 3D picture of your staircase.
3. Quote Acceptance and Stair Design
Once you’re happy with your staircase design and quote, simply accept this by signing the quote and making the initial payment. From here, we can schedule site measure where we’ll meet you on site to obtain final measurements.
4. Staircase Manufacture
With final measurements in hand, we can start manufacturing your staircase. Time frame is normally 1-2 weeks after site measure, depending on work load and any special orders that may be required. At this stage, final payment is due and a confirmation of your payment is required.
5. Staircase Installation
Once the final payment is received we can schedule your staircase installation. We will need a clear work space next to the stairwell so please make allowance for this. Staircase installation will generally take us 1 – 2 days to complete dependent on the workload to be done.